Privacy policy
Effective 1 October 2026.
Corvane Energy Network Pty Ltd (Corvane, we, us) is bound by the Australian Privacy Principles in the Privacy Act 1988 (Cth). This policy explains what personal information we collect, why, and how you can access it.
What we collect
Enquiries and demo requests. Your name, work email address, organisation, role and anything you include in a message or form.
Recruitment. The information you send us when you apply for a role.
Website logs. The IP address, user agent, requested page and time of each request to this website, kept for security monitoring. This site sets no cookies and uses no analytics service.
Newsletter. Your email address, if you subscribe to updates. Every message includes a way to unsubscribe.
Client services. For the networks we work for, the device identifiers, telemetry and site references needed to run their utility server. This information is handled under our agreement with each network, which remains responsible for its customers’ information.
Why we collect it
To respond to you, to consider your application, to keep this website and our services secure, to send you updates you have asked for, and to meet our obligations to our clients and under law.
Who we share it with
Service providers who host our systems in Australia and act on our instructions, professional advisers, and authorities where the law requires it. We do not sell personal information and we do not send it overseas.
How long we keep it
- Enquiries: two years after our last contact.
- Applications: twelve months, or sooner if you ask us to delete them.
- Website logs: ninety days.
- Newsletter subscriptions: until you unsubscribe.
- Client service data: the period set in each client agreement.
Access and correction
Email hello@corvane-energy.com to ask what we hold about you, to correct it, or to have it deleted. We respond within thirty days.
Complaints
If you think we have mishandled your information, tell us and we will investigate and respond within thirty days. If you are not satisfied with our response, you can complain to the Office of the Australian Information Commissioner.
Changes
Any change to this policy will be posted here with a new effective date.